TG
Tanya G
1 reviews | Active since Mar 2015
11 Jun 2024, 09:46
USELESS SERVICE
I wish Vodacom service agents would listen. I tried to report a network outage to them. this outage is a reoccurring issue and I just wanted to let them know that the tower is down again. but the agent kept sending me to my app. USELESS SERVICE
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Replies (2)
Vodacom's replyOfficial
11 Jun 2024, 10:05 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jun 2024, 10:05
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TG
Tanya G's updateReviewer Update
11 Jun 2024, 16:07why is my ticket now closed? The reference number is ***
TG
Tanya G's update11 Jun 2024, 16:07
Reviewer Update
why is my ticket now closed? The reference number is ***