MM
Masala M
1 reviews | Active since Jun 2021
22 Feb 2022, 08:47
USELESS SERVICE
What a useless company yoooh, am so sad, these people don't care about their customers only money, I had a contract with them which was supposed to end in September 2021 month end of it, but to my surprise they are still debiting my account, sometimes leaving me on a bad record with my credit score, I called them in August 2021,told them that they should cancel the contract when it ends because I don't even have the simcard for the airtime and data they send monthly, it's just taking money for nothing but still that was not done, had to call them today again and they kept taking me from 1 person to the other and even hanging up on me, I kept calling.
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Replies (1)Vodacom's replyOfficial
22 Feb 2022, 09:04Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Feb 2022, 09:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
