Useless service

Hi,

I have been struggling the entire morning to get a hold of vodacom customer careon nr 135,where when I sellect to speak to a consultant it just re routes me back to the voice prompts.....this was going on for 10 min.I then sent a mail to *** to ask for a call and the responded to make use of their tobi bot that is absolutely useless and woild not allow me to send my query. I have been a vodacome customer for over 20 years and have 4 contracts with them,and this is the service I get. Absolutely useless

Sincerely RJ Wolmarans