KS
Kurt S
1 reviews | Active since Jul 2023
30 Jan 2025, 13:19
Useless service
Horrible service, I have app**** for a contract and it got approved with conditions. So iv emailed back to get feedback on the conditions and it's been over 48h and still no response, I also don't have a vodacom number so can't chat to anyone online. As I can't answer calls during working hours. (Wich was explained to them as well).
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Vodacom's replyOfficial
30 Jan 2025, 14:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2025, 14:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team