Useless service

Unable to add contract to my current account with Vodacom. Seems this is after there was a ********** contract opened on my name. Sitting in Vodacom shop and there system stating that I am under debt review! Have phoned accounts who said I must speak to customer care, customer care then said I must speak to account, accounts then said I must speak to upgrades, upgrades said I must speak to legal, and still not one step forward to resolve issue, it is a joke. So send me proof of being debt review, send me your CEO’s email address and open my account unless you have justified reason for slandering my reputation