SM
Senamile M

1 reviews | Active since Mar 2019

04 Sept 2022, 19:26

Useless service

I highly disappointed @ Vodacom on the 1st of September my card was loaded with R130 airtime to my suprised on the 2nd all my airtime had disappeared when I phoned the call centre i was told it will be investigated, for 8 yrs i been with vodacom not once have I missed my instalment and this is ****ty service i get from them cant wait to cancel all my 3 contracts with these useless service provider 👎👎👎👎👎👎

0
Replies (1)
Vodacom
Vodacom's reply05 Sept 2022, 08:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team