Useless Service!!
<p>In the beginning of May my account was in arrears, so i paid the full amount on the 10th wich was R1253.00. At month end i was concernd that my debit order will not go off so i paid again R578.00 on the 31st May 2017. From the beginning of this account disaster up to today Vodacom is unable to update my account. And now my account is SUSPENDED and set as Pay as you go?</p> <p>I have faxed and e mailed the proof of payments. I have phoned a thousend times...stil it is unresolved?</p> <p>The account department aswell with the call centre is so un professional an incompentent... I WIL GO TO MTN. Never i have been treated like this. I will not leave it like this.. i will spred the word of bad services and will make sure no one go to them...</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
