Useless service

<p>My voicemail was deactivated due to an account quiery a month ago. Since the account quiery was sorted I have struggled to reactivate my voicemail. I have tried contacting Vodacom at least 7-8 times to resolve the issue. The first suggestion was to go to *111# and reset it from the menu there-I tried that, no luck; then my password was reset manually over the phone - still no luck; then I was told by the next consultant that the previous consultant had not synchronised my password, so that consultant synchronised it-still not working; when I next called in I was told that they would escalate it to the service department- when I followed up three days later I was told that a service log never happended and that it would need to be relogged; this time I was sent a reference number; a few days later I received an sms telling me to go to *111# and reset it from the menu there!!! Full circle in a month and still not resolved. I use my cell phone for business purposes and have lost out on valuable referrals because of a highly ineffective service provider. If this is not resolved shortly I will be cancelling my contract with Vodacom.</p>