JL
Johan L
1 reviews | Active since Jun 2012
29 Apr 2022, 16:18
Useless service
A week ago I went to Vodacom in Cresta, upper level. I bought a Huawei, Nova Y9a. I made it very clear from the beginning, that since I have an injury, I have to make use of Uber often. Only later did I discover that this model doesn't support Uber. I've been back 4 times now, and nothing has been resolved. They should either cancel the new contract, or replace it with a model that I can use.
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Replies (1)Vodacom's replyOfficial
30 Apr 2022, 18:55 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Apr 2022, 18:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
