JL
Johan L

1 reviews | Active since Jun 2012

29 Apr 2022, 16:18

Useless service

A week ago I went to Vodacom in Cresta, upper level. I bought a Huawei, Nova Y9a. I made it very clear from the beginning, that since I have an injury, I have to make use of Uber often. Only later did I discover that this model doesn't support Uber. I've been back 4 times now, and nothing has been resolved. They should either cancel the new contract, or replace it with a model that I can use.

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Replies (1)
Vodacom
Vodacom's reply30 Apr 2022, 18:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team