DS
Danelle S
1 reviews | Active since Jul 2022
05 Jun 2026, 15:27
Useless service!!
USELESS!!!! 😡 My husband has been a customer with them for several years. We have had an ongoing struggle with our wifi with them for the past few days and NO ONE can explain to us WHY our line is still off since Wednesday. No one has phoned us back, nor a technician has came out to assist us!
I am working from home!!!! What kind of service is this VODACOM????
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Replies (1)
Vodacom's replyOfficial
06 Jun 2026, 07:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Jun 2026, 07:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team