Useless service

<p>I have logged a complaint with Vodacom, as I am loosing data, without going onto any website, or even opening a browser window! I connect and I loose MB's in seconds!! I find this highly irregular! It has been going on for 2 weeks now and I am getting no response from Vodacom. I have had to phone and visit their shops in order to find out what is going on and they have now informed me that there is nothing wrong with my billing, however, CLEARLY there is! I dont think anybody there has even bothered to look properly into this problem, because if they did, they would see there is a HUGE problem! And then they put memo's on their systems, stating that they HAVE SPOKEN to me, when I did not even get the courtesy of a call back! You are loosing another long term customer due to your unwillingness to assist and listen to your customers!</p>