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natasha W
1 reviews | Active since Oct 2009
21 Jul 2022, 08:49
Useless service
I just purchased R50 worth of voice minutes. Number ***. NO WHERE DOES IT STIPULATE THAT IT IS ONLY FOR VODACOM TO VODACOM WHEN YOU DO THE PURCHASE. Please refund my R50 airtime and take your ******* minutes which i cannot use as i dont need to call vodacom numbers.
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Replies (2)
Vodacom's replyOfficial
21 Jul 2022, 13:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jul 2022, 13:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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natasha W's updateReviewer Update
26 Jul 2022, 11:57Thank you very much for your assistance.
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natasha W's update26 Jul 2022, 11:57
Reviewer Update
Thank you very much for your assistance.