USELESS SERVICE
<p>I just recharged my prepaid phone with R500.00. When I try to transfer some of the airtime to my wife I am limited to R31.00. This is TOTALLY UNACCEPTABLE! In the past I was able to AT LEAST transfer R400.00 to other parties.</p> <p> </p> <p>When I phone Vodacom Customer Service I am simpkly told: Sorry, that is how it works! If that is true Vodacom is the most USELESS cell phone company in the entire universe.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
It has been 3 hours and I have still not hard anything!
They did have the audacity though to ask me to review their service! They scored "0" on all questions.
It has been 3 hours and I have still not hard anything!
They did have the audacity though to ask me to review their service! They scored "0" on all questions.