1 reviews | Active since Dec 2016

24 May 2018, 11:00

Useless service

I have been trying to take out a new contract with Vodacom for over a month now. Every time an agent phones to take all the details etc until I get to conformations nd everything crumbles. I specifically ask to retain my current number then the agent (Privilege) says yes yes no problem you will keep your own number. Until conformations confirm I have to take a new number.

0
Replies (1)
Vodacom
Vodacom's reply24 May 2018, 13:45
Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards
Vodacom Consumer Website Team

Best regards,