1 reviews | Active since Jul 2017

08 Nov 2017, 06:08

Useless service

Worst service provider I've missed out on important calls and messages because Vodacom decied to cut my network connection. Since yesterday I am unable to connect my phone has been offline. I can only connect to wifi. Stupied service provider. Vodacom is useless

0
Replies (3)
Vodacom
Vodacom's reply08 Nov 2017, 06:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply15 Nov 2017, 14:53
Official

Dear Matilda

Please be advised that we have responded with a private message to your previous posting with a relevant information required by the Network department.

There is also an email address provided in the posting where you are to forward the information.

Regards,

RJ

Best regards,

Vodacom
Vodacom's reply15 Nov 2017, 14:53
Official

Dear Matilda

Please be advised that we have responded with a private message to your previous posting with a relevant information required by the Network department.

There is also an email address provided in the posting where you are to forward the information.

Regards,

RJ

Best regards,