SS
Shane S

1 reviews | Active since Jun 2013

24 Sept 2017, 22:05

Useless service

Dealing with ***** and have to change my number, only to be told that the contract I am on they can't help me. Make a person wonder if the staff of Vodacom are not involved in some way.

0
Replies (2)
Vodacom
Vodacom's reply25 Sept 2017, 07:03
Official


Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply26 Sept 2017, 14:03
Official

Good Day Shane,

Thank you for taking the time to voice your concern.

Kindly note as per our telephonic conversation, this matter was addressed.

Regards

RO

Best regards,