Useless Service

<p>I did an upgrade end April. Received my first invoice recently only to find following</p> <p>1. Wrong package migration</p> <p>2. Double debited</p> <p>3. Line recently cut, account in arrears</p> <p> </p> <p>I called, i think nearly 6 times now to query these items. Each time a new service request is being loaded with response expected in 48hrs. A manager was due to listen to voice recording on my second query which was about two weeks ago...STILL WAITING FOR CALL BACK.</p> <p>Called again 2 days ago and said I needed to speak to a Manager, a request had to be logged and was promised a call back shortly....STILL WAITING. Maybe I will get this when my contract is up for renewal again</p> <p> </p> <p>Service like this is why I will not be renewing my other 3 lines. Shame this query relates to a upgrade done recently, so have to endure 24months of shoddy service like this.</p> <p> </p> <p>Lets see how long I have wait for a response after posting on this forum.</p>