useless service

So i did a online order.. great..NOT!!! they never delivered my phone.. phoned the courier. They said the did not get hold of me as the didnt find the address.. which is cleary given.. then the courier said vodacom requested the phone to be sent back to them.. still not 1 phone call from vodacom. I had to phone them.. and then i realised what the mistake was... on the online order it is asking for 2 contact numbers. Which i gave the 2 im using everyday.. and what does vodacom do? Gives the f@$&EUR?ng contract number to the courier.. the one i DID NOT give up as a contact number.. so whats the use they ask for a contact number? Thats why the courier did not get hold of me.. then call centre said i must phone back on friday.. I must phone???? On friday??? And still no phone call from vodacom to say sorry.. nothing.. now i must just wait and i must phone because vodacom cleary cant read or understand their own system??? But oh yes the contract is showing as extended.. USELESS,!! Shocking and useless service.. why shop online for shocking service where its suppose to be easier??? <br> Maybe i will get my phone in 2019...<br> Wishfull thinking....