MB
Michael B

1 reviews | Active since Mar 2013

06 Apr 2016, 13:53

Useless Service

On 22/03/16 I paid my account up to date and requested for my number to be reactivated. However the number is still not working. no one in this flippen company can give me assistance. Every time I call the service center they can't help me. I have been to the Riverside Mall branch 3 times and they try to help but no one is actually doing something. This is utterly useless service from Vodacom. I need my number to work asap but no one in Vodacom seem to care. I'm fed up and don't know what to do anymore. Have been with Vodacom for 30 years and for the company claiming to be the best in SA this is pretty K#K!!!1

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Replies (1)
Vodacom
Vodacom's reply06 Apr 2016, 14:19
Official
Hello bullet016,

Kindly be advised that your query has been escalated for further review.

Thank you for bringing this instance to our attention.

Best Regards
Vodacom Consumer Website Team