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willem S

1 reviews | Active since Mar 2013

30 Oct 2023, 10:10

Useless *********** *****s

After numerous emails and calls, all you get is promises! I see they made headlines because they don't cancel contracts etc. A huge fine..... But the incompetence will stay!! My letter to them! I am still waiting for your thieving company to contact me!! Your billing department was supposed to do an investigation anD come back me regarding the money you stole from me! Or so you promised!!?? I will report you on Hello Peter...... Again. And the onbudsman or whoever I need to contact regarding your thieving practices!!

Willie Scholtz ***

0
Replies (1)
Vodacom
Vodacom's reply30 Oct 2023, 11:58
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team