JK
Jenna-lee Kay
1 reviews | Active since Feb 2021
23 Feb 2023, 14:40
Useless provider
Terrible service from Vodacom. I have tried twice now to change my bank details and no one gets back to me. I have called and was notified someone would email me, but nothing came of it.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Feb 2023, 07:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Feb 2023, 07:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JK
Jenna-lee Kay's updateReviewer Update
24 Feb 2023, 14:25I get a call from one of your employees to be spoken to like a child?? your service is disgusting!! I understood everything the consultant explained, however when I try to ask my question as to why my initial request was not done, I get a sarcastic blatant answer! Should your employees not be happy with their job or should they not know how to speak to a person/customer, they need to look elsewhere for employment!
Vodacom is shocking!
Vodacom is shocking!
JK
Jenna-lee Kay's update24 Feb 2023, 14:25
Reviewer Update
I get a call from one of your employees to be spoken to like a child?? your service is disgusting!! I understood everything the consultant explained, however when I try to ask my question as to why my initial request was not done, I get a sarcastic blatant answer! Should your employees not be happy with their job or should they not know how to speak to a person/customer, they need to look elsewhere for employment!
Vodacom is shocking!
Vodacom is shocking!
JK
Jenna-lee Kay's updateReviewer Update
24 Feb 2023, 14:27Kindly stop privately replying! Let customers see how horrible this provider is!
JK
Jenna-lee Kay's update24 Feb 2023, 14:27
Reviewer Update
Kindly stop privately replying! Let customers see how horrible this provider is!