1 reviews | Active since Nov 2016

11 Jan 2017, 17:29

Useless pathetic Vodacom

<p>I renewed my contract and took my new phone being told the simm was the same as in my current phone. Well it was not so another trip to do a simm swop , this was lastThursday and fater being told that the swop would happen within 24 hours , to date after 2-3 call per day and the same promise the old simm is stil active. Pathetic as soon as I can bye bye uselss Vodacom.</p>

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Replies (1)
Vodacom
Vodacom's reply12 Jan 2017, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team