1 reviews | Active since Mar 2009
Useless, pathetic service
Upgraded last week, big dame mistake! - NUmber/upgrade in question ********** , the agreement with the consultant was included - Itemized billing, CLI, R120 airtime and 2 gig recurring data for around R179.
Since the 01/05/18 we have been contacting the dumb people at your call centre to be told they are not be able to pick up my details!????!!!! I have 4 dame contracts with you people! Anyway after speaking to like 4 people some person from "upgrads" by the name of AMANDA with the wonderfull rude attitude "promised" that this was done! Really? This it was done?
I want the dame recording of the idiot who upgraded my dame contract to get this **** sorted! SOooooooooo Voda****, PLEASE COME THROUGH AND COLLECT YOUR PHONE, YOU HAVEN'T GIVEN ME MY 2GIG RECURRING DATA HAS PROMISED AND FURTHER TO THAT HAVEN'T RESOLVED MY ISSUES. I HAVE THE NAMES OF YOUR USELESS STAFF WHICH I WILL POST NEXT. Come collect your phone, also let me repeat again and again please send me proof of the upgrade I apparently did????? USELESS
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dominic
