Useless, pathetic, ***** and *******

<p>I have had to call Vodacom for the umpteenth time about the same problem. This is flippin sickening to the stomach!! I call 111 at 07:08am. I explain to Mangele from the cape town call centre that lastnight I had between R6 & R7 airtime available and when I closed my data and exited the internet I had also 0.88mb available. She tells me in a sleepy voice (just like every other consultant I have spoken to) that she can see that. I told her before I send Shameel an e-mail she must not think of passing the buck and tell me that she is going to log a call and I must wait 2 days. She puts me on hold then comes back to the call and says that they are going to credit my airtime. I still have not received my airtime back. This is not the first or second time this has happened to me. Why does vodacom not look into the problems that we experience and fix the problems. Customers can't keep calling in and speaking to people who don't have energy or life in them. It is an absolutely **** experience. Is Vodacom steel my the airtime that I buy? Why am I being **** to constantly by vodacom?!!!!</p> <p>THIS IS ABSOLUTE BULLSH@T!!!!!</p>