Useless, pathetic and *********** consultants

Vodacom has become absolutely useless, i phone the department, and ask them to do something it says on the website i would need to phone in for, and the consultants are so extremely uselessly lazy that one has to debate with them that delusionally thinks that the error mobile spent limit reached is set by Apple, after having been with vodacom for nearly 30 years and having upgraded to contract, i am very dissapointed and didnt realize how much vodacom has gone downhill during the past 15-20 years