JP
Jaun P

1 reviews | Active since Dec 2010

01 Dec 2020, 17:49

USELESS PATHETIC

Im getting tired of your lack service and F#### you attitude. After not getting the promised call back on Friday. I cancelled this waste of time. I WANT THIS ESCALATED TO MANAGER PREFERABLY SOMEONE WHO KNOWS WHAT THEY ARE DOING. Im sick of dealing with 7 different people who are not getting back to me, its a cancellation how difficult can it be? No need for a copy paste answer JUST SORT IT OUT! Its a cancellation for **** that wasnt even working properly and I got tired of you *****ing me around. I want an answer before COB on Wednesday you had more than a week where you could not sort out my issue and you had your 24 hours to sort out my cancellation due to your **** service. VODACOM IS THE PITS THANKS FOR ******AL! Refer SR*** and SO***. I will go to Ombudsman if you cannot sort this out. I DONT KNOW WHAT THE ISSUE IS AS I DIDNT GET JACK**** FROM YOU DURING THE WEEK. And you must send someone to take your router and ****le...

0
Replies (2)
Vodacom
Vodacom's reply02 Dec 2020, 07:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
JP
Jaun P's update04 Dec 2020, 05:37
Reviewer Update
Still waiting for someone to sort this out?? Its been a week since I did the cancelation and its been almost 2 weeks since I received thenrouter and ****le that doesnt work???? WHAT IS THE HOLD UP???