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ZK
Ziyad K

1 reviews | Active since Jul 2016

28 Feb 2023, 12:43

Useless, Pathethic, *****s!!!

Still being charged for *** which was meant to be cancelled in december!

0
Replies (5)
Vodacom
Vodacom's reply28 Feb 2023, 13:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply28 Feb 2023, 14:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your cancelation was loaded with order ***, as requested. Regards Consumer Website Team

Best regards,

ZK
Ziyad K's update28 Feb 2023, 14:57
Reviewer Update
This was meant to be done in December! Refund me for the last three months!
Vodacom
Vodacom's reply01 Mar 2023, 06:42
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,

ZK
Ziyad K's update01 Mar 2023, 11:06
Reviewer Update
THIS HAS STILL NOT BEEN ADDRESSED! REFUND ME IMMEDIATELY! STUPID DAMN *********** IDIOTS!