YS
Yolandie S
1 reviews | Active since Dec 2022
02 Dec 2022, 20:05
Useless online vodacom service
Vodacom and vodacom online is absolutely useless. I tried to make an online purchase for a phone and they could not communicate to RAM properly for a delivery address. It takes at least 40minuntes to an hour to get through to their customer service line and then they cut you off at any time. They are very fast to call when they want to sell something but when it concerns anything else they are ***********.
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Vodacom's replyOfficial
03 Dec 2022, 10:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2022, 10:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team