USELESS ONLINE DEPARTMENT!!!

I cannot BELIEVE how totally and utterly useless this stupid online department is of Vodacom. Since I did my upgrade in APRIL already all they had to donis switch my contract from a uChoose 150 to a uChoose 350. It has been 8 MONTHS now and I've phoned every single month amd STILL it has not changed even though I received a reference number and an sms stating that my problem has been resolved. No I'm done. Vodacom can go and suck it. They have just lost a loyal customer. I have defended these idiots when others complained about them but no more. This place is useless.