USELESS ONCE AGAIN

<p>So after my previous post, today I thought let me phone again. The lady that I spoke to sounded helpful, once again after explaining my 5 min story and bad experiences she says she will speak to her manager. I confirmed to her that the solutions department advised I need to speak to call centre. She then puts me on hold for quite some time, comes back, blabs something that I could hardly hear and transfers me to a new person. On the previous post I advised that they did not put the proper notes on my request and I had to ask them to do so. Now today when this guy reads the request to me, once again they werent comprehensive. Its almost 2 weeks and I have no solution. Just a whole lot of frustration and anger. No one knows what they are doing and they keep passing me on. Can someone please help me???????????</p>