1 reviews | Active since Dec 2015
Useless - No feedback after 11 Days and 4 calls later... WHEN they actually answer the phone.
<p>I did a transfer of ownership at Vodacom/Vodacare (repair shop, Canal Walk) by Game entrance. </p> <p>Been calling for the last 3 days, each time its just that they logged a call and will get back to me.</p> <p> </p> <p>No one called back and I have receive no information regarding my transfer.</p> <p>I was told it wil take 3 working days, which should have been 3 Aug. Its now 11 Aug and still nothing.</p> <p> </p> <p>Do not waste your time with the place.</p> <p>Do yourself a favour an cancel the account via customer care and move over to another network. </p> <p>Walk in service is pethetic...</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our email conversation, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day,
As per our email conversation, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
