JP
Jessica P
1 reviews | Active since Aug 2012
12 Apr 2021, 06:49
USELESS!!!!!! Never do Business with Vodacom ever again!
I Have requested Vodacom to cancel numbers on a contract on numerous occasions, since last year July to date, all Vodacom does is probably look at the request and throws it in the dustbin, and take money every month, PATHETIC!!!! This has been sent to numerous persons, that said they will act on it and even gave and reference number but still to date all they do it not act on it and debit the account!!! USELESS, Please be so kind as to contact the account holder to cancel these contracts IMMEDIATLY!!!!! YOU DID NOT ACT ON YOUR SIDE EVEN IF YOU SAID YOU DID!!!
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Replies (1)Vodacom's replyOfficial
12 Apr 2021, 07:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2021, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
