SK
Sarah K
1 reviews | Active since Sept 2025
12 Dec 2025, 12:27
USELESS NETWORK. USELESS AGENTS. **** TOBI!
This is the worst ****ing network I have ever dealt with! I contacted these useless people about two weeks ago and was informed that they will cancel my MMS because this useless network does not allow you to block MMS on your phone and allow you to get spammed with group MMS messages. They said they can and will remove the MMS service from my device. Have they? Why would they? That would actually mean DOING YOUR JOB! Today, I got another one of the million MMS spam group **** messages. I WANT MMS REMOVED FROM MY PHONE!!!!!!!!!!!!!!!!!
Helpful (0)
Replies (5)0
Replies (5)
Vodacom's replyOfficial
12 Dec 2025, 15:24Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2025, 15:24
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Dec 2025, 15:55Dear Sarah
Please follow the below steps to block MMS messages:
Select Messages app settings (like Google Messages or Samsung Messages), finding Settings > Advanced/More Settings > Multimedia messages, and turning off "Auto-download MMS
Regards,
Vodacom Consumer Website Team
Please follow the below steps to block MMS messages:
Select Messages app settings (like Google Messages or Samsung Messages), finding Settings > Advanced/More Settings > Multimedia messages, and turning off "Auto-download MMS
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Dec 2025, 15:55
Official
Dear Sarah
Please follow the below steps to block MMS messages:
Select Messages app settings (like Google Messages or Samsung Messages), finding Settings > Advanced/More Settings > Multimedia messages, and turning off "Auto-download MMS
Regards,
Vodacom Consumer Website Team
Please follow the below steps to block MMS messages:
Select Messages app settings (like Google Messages or Samsung Messages), finding Settings > Advanced/More Settings > Multimedia messages, and turning off "Auto-download MMS
Regards,
Vodacom Consumer Website Team
Best regards,
SK
Sarah K's updateReviewer Update
17 Dec 2025, 18:52Auto download was already toggled off. I did check this and still get MMS messages. Even Vodacom has decided to start harassing me with MMS messages! Please REMOVE MMS entirely from my phone.
SK
Sarah K's update17 Dec 2025, 18:52
Reviewer Update
Auto download was already toggled off. I did check this and still get MMS messages. Even Vodacom has decided to start harassing me with MMS messages! Please REMOVE MMS entirely from my phone.
SK
Sarah K's updateReviewer Update
14 Jan 2026, 10:56Well look at that... IT'S OVER A MONTH LATER AND I STILL GET MMS MESSAGES EVERY ****ING DAY FROM THIS P.O.S. NETWORK!!! I WANT MMS OFF MY PHONE!
SK
Sarah K's update14 Jan 2026, 10:56
Reviewer Update
Well look at that... IT'S OVER A MONTH LATER AND I STILL GET MMS MESSAGES EVERY ****ING DAY FROM THIS P.O.S. NETWORK!!! I WANT MMS OFF MY PHONE!
Vodacom's replyOfficial
15 Jan 2026, 09:38Dear Natalie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. We have notified the team and request they further look into this and provide feedback.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. We have notified the team and request they further look into this and provide feedback.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jan 2026, 09:38
Official
Dear Natalie,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. We have notified the team and request they further look into this and provide feedback.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Kindly note, your concerns have been noted and raised. We have notified the team and request they further look into this and provide feedback.
Regards,
Vodacom Consumer Website Team
Best regards,