1 reviews | Active since Feb 2015
Useless network provider and *********** staff.
Since the inception of this contract I found no joy, it's been escalation one after the other. If it's not billing, it's so called out if bundle data usage. Now it's VAS. I call the cancellation department and Nhlanhla Thebe (Useless and unprofessional agent) speaks over me all the time, with no solution. He has been such a frustration to add on top of the list. He and his employer are on the same WhatsApp group. ****** USELESS. I want nothing to do with this USELESS contract, even the premature cancellation must be waivered.
What an appalling service Vodacom gave me.
I am gatvol.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Stan,
Thank you for taking the time to voice your enquiry.
This matter was address & feedback was provided telephonically.
Regards
RO
Good Day Stan,
Thank you for taking the time to voice your enquiry.
This matter was address & feedback was provided telephonically.
Regards
RO
