LR
Liezl R
1 reviews | Active since Apr 2015
02 Jan 2020, 15:18
USELESS NETWORK, *********** STAFF.
For 6 days now I have been struggling to sort out my online order with Vodacom. I have been calling, emailing, but NOT one person has helped me with the correct information. They tell me my online order (it was an online upgrade) is pending. PENDING FOR WHAT. No one can tell me if there is any info outstanding or if the phone is on back order NOTHING. VODACOM IS THE MOST USELESS NETWORK AND HAS THE MOST *********** STAFF I HAVE EVER EXPERIENCED,
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Replies (2)
Vodacom's replyOfficial
03 Jan 2020, 07:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jan 2020, 07:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Jan 2020, 09:49Dear Liezl,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Jan 2020, 09:49
Official
Dear Liezl,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
Our records reflect that your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,