kM
kelebogile M

1 reviews | Active since Aug 2014

19 Aug 2020, 16:42

Useless network

Vodacom are money hungry, how do i buy 1gb whatsapp data and 2 days later im on 150mb. I think vodacom is ******** us, i cant even watch a status without the constant buffering. Their connection is too poor while the data meter is running like crazy, we are being taken for a ride. Being told you have bought 1gb data means you have bought 100mb, i mean record breaking 2 days and a gig is kapuut. The network is just a cash***, trying to get rich by speeding the charges so that we should spend more. One other thing is their data deals have somehow became slow using them, the connection is always poor you hardly finish them. I'd rather use my telkom sim, you are ****** shame and the whole world knows about it, they just dont know who to complain to. After so many years using this network infact its been 19 years since i first used this vodacom sim, so disappointed that i have to change my number permanently becos of you are ******** us broad day light. We struggle to buy data and the money hungry network just keeps on ripping us for their gain. We are unemployed looking for jobs through the internet, but then vodacom keeps on chowing our money like they dont care. I gave this sim to my son to use the NXT LVL packages he now wants a telkom sim too because his data dont last. What a waste, very disappointing indeed☹️☹️

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Replies (1)
Vodacom
Vodacom's reply20 Aug 2020, 09:11
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team