USELESS NETWORK

I have never experienced a bunch of *********** people. from late August I have issues with network in my area however when I drive out for about 200m way from my house I have acesss to network. in a vast world where people work from home it makes it quite difficult to work because all the call agents don't seem to know what they doing. I called from 5 September and spoke to an agent by the name of Sam as he said there its nothing wrong with the tower and I should be able to have access, I then spoke to someone else from the network department on the 11th explaining that some issue again that NO LTE OR 5G IN MY AREA

ON THE 12TH I SPOKE TO A WALLEY AND SAID HE WILL CALL ME BACK DID I GET A CALL BACK? NO JUST PROVES TO SHOW HOW THEY USELESS THEY ARE.

ON THE 18TH OF SEPTEMBER I SPOKE WHAT WAS SUPPOSE TO BE TH MANAGER" KGANYANI" AND HE SAID HE WOULD ESCALATE THE ISSUE TO NETWROKS AND I SHOULD GET A CALL BACK IN AN HOUR THAT WAS ARUND 9AM.... I CALLED BACK AGAIN AROUND 3PM AND SPOKE TO A SHARON SHE SAID SHE CANT GET THE MANAGER ON THE CALL AND SHE WILL TRY CONNECT ME WITH SOMEONE FROM NETWORKS AND THE GUY THAT IS BUSY WITH MY ISSUE IS SEAN... MY POINT IS VODACOM IS JUST DOWN RIGHT USELESS AND DON'T VALUE THEIR CUSTOMERS ALL. YOU MISS A PAYMENT THEY VERY QUICK TO CALL YOU AND ASK YOU WHEN YOU GOING TO MAKE THAT PAYMENT BUT FAIL TO RESOLVE ISSUES THAT YOU CALL FOR. WORSE I WAS EVEN TOLD TO GET TO THE STORE THAT WAS ON THE 12TH WHICH I WENT THERE AS I GOT THERE THE ROUTER WORKS WELL AND I WAS TOLD BY THE AGENT IN STORE THAT THEY CANT DO ANYTHING.. I HONESTLY THOUGHT I COULD TRUST THEM BUT AFTER ALL THIS ? I SEE NO REASON TO PAY FOR A SERVICE I DID NOT GET AT ALL AND THEY MUST JUST SEE TO FINISH CAUSE CLEARLY THAT IS ALSO HOW THEY TREATING US!!!