KS
Karl S

1 reviews | Active since Sept 2017

15 Mar 2018, 10:16

Useless Network

Once again because of *********** staff and Vodacom's billing system that is designed to ***** over all customers i now need to pay them again. i have been on a prepaid line 7 months and now getting calls and sms's saying my account is in arrears like really!!! Since when does prepaid accounts go into arrears LOL this is disgusting i will never use this useless expensive network ever again

0
Replies (1)
Vodacom
Vodacom's reply15 Mar 2018, 10:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,