Useless management and company

On the 16th July I boght a vodacom locked phone and went to Sanlam Centre Parow vodacom to have it insured, assisted by Natasha Smith whom didnt complete my cover, a month later after seeing that there's no debit on my account, I visited the store to only find out she is always not at work.

After two months, I spoke to the manager Nadeem Seedat on the 24/09/22 and never got response. Was promised a call back from Heena Linar that I never received.

Vodacom is a horrible company to cover your insurance, they failed to proccess a simple phone cover for me. the management is useless also