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Aadil D
1 reviews | Active since Sept 2015
22 Jul 2025, 12:51
Useless LTE and Fibre products.
Had terrible connectivity with LTE and was convinced to move from LTE to Fibre. Now I've got Vodacom Fibre but haven't had internet for the past 24 hours. I paid R2400 to cancel the useless LTE contract and took a month-to-month Vodacom Fibre deal, now I'm stuck with a useless Vodacom Fibre deal and it will cost me R2800 to cancel this useless month-to-month Vodacom Fibre deal.
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Replies (2)
Vodacom's replyOfficial
22 Jul 2025, 14:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2025, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Aadil D's updateReviewer Update
23 Jul 2025, 17:39Did not have internet for 2 days and did not get any feedback from you. Will I be refunded for the days which I did not have fibre connection due to your useless service?
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Aadil D's update23 Jul 2025, 17:39
Reviewer Update
Did not have internet for 2 days and did not get any feedback from you. Will I be refunded for the days which I did not have fibre connection due to your useless service?