Useless loyalty program

Item: Vodacom
Rating: 1
Author: Ashwell J

I think Vodacoms loyalty program is a joke, with such high data prices atleast let your loyalty program be adjusted to your clients needs..what do i do with vouchers i cant redeem as i live on a farm, instagram, dstv voucher, for crying out loud im sure you aware what platforms i frequent and those are not it. Just another useless carrot dangled infront of clients faces to continue supporting your greed

Helpful (0)

Replies (2)

Vodacom's replyOfficial

21 Sept 2020, 14:23

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply21 Sept 2020, 14:23

Official

Best regards,

Vodacom's replyOfficial

21 Sept 2020, 16:46

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Please note that our prizes are system generated and cannot be adjusted manually.

We apologize for the inconvenience.

Regards,

Vodacom Consumer Website Team

Best regards,

Vodacom's reply21 Sept 2020, 16:46

Official

Best regards,

Useless loyalty program

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