JV
Julio V
1 reviews | Active since Aug 2019
12 Nov 2025, 19:04
USELESS ISP
Vodacom has to be the most *********** and PATHETIC ISP in the country. Their call center agents don't even know what they're doing. Telling us to plug the LAN cable into our phones. Somebody better call me and VERY DAMN QUICKLY!!!!!! Internet has been down since Saturday!!!
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Replies (2)
Vodacom's replyOfficial
13 Nov 2025, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Nov 2025, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JV
Julio V's updateReviewer Update
15 Nov 2025, 06:38So these clowns think my issue is resolved almost a week later and still intermittent internet. Then they have the audacity to send me this after I told the technician over the phone numerous times that NOTHING has been resolved.
Dear Customer,
Your query has been successfully resolved. For future assistance, please access the link below for our self-service options.
Thankyou for choosing us!
Dear Customer,
Your query has been successfully resolved. For future assistance, please access the link below for our self-service options.
Thankyou for choosing us!
JV
Julio V's update15 Nov 2025, 06:38
Reviewer Update
So these clowns think my issue is resolved almost a week later and still intermittent internet. Then they have the audacity to send me this after I told the technician over the phone numerous times that NOTHING has been resolved.
Dear Customer,
Your query has been successfully resolved. For future assistance, please access the link below for our self-service options.
Thankyou for choosing us!
Dear Customer,
Your query has been successfully resolved. For future assistance, please access the link below for our self-service options.
Thankyou for choosing us!