USELESS ISP

I've been waiting since the middle of April for my fibre relocation's installation and I get absolutely NO feedback from these people. They are the worst customer experience in existence honestly, save yourself the cost of bloodpressure medication and just go with telkom, at least one expects **** service from them.

They cancelled my request because of lack of information, bearing in mind I sent the correct form to the correct email at the correct time and that they are my mobile service provider so they literally have all my contact details with them if further details were required.

Now with the new order it's looking like more of the same. I don't hear back from them, maintenance still hasn't inspected the infrastructure and it doesn't matter how many times you call you'll just be treated like a mushroom, kept in the dark and fed ****.