AS
Anton S
1 reviews | Active since Mar 2018
01 Dec 2021, 20:23
Useless Internet Vodacom
I have Vodacom Home Internet an Business internet. For more than 4 months we have very slow to no internet. Each month the full amount are deducted from my bank account, but I am not getting the service I pay for. When will they take responsibility for bad service?
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Replies (2)
Vodacom's replyOfficial
02 Dec 2021, 07:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2021, 07:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
06 Dec 2021, 08:46Dear Anton Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the Network Department was in contact with you and you was assisted. Regards Consumer Website Team
Vodacom's reply06 Dec 2021, 08:46
Official
Dear Anton Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that the Network Department was in contact with you and you was assisted. Regards Consumer Website Team