Useless ****ing Vodacom

I am writing this review with utter disgust towards Vodacom....

I sent my phone for repairs 04/10/2023.... today is 29/06/2024....

And i still do not have my phone...

Your last replies on my previous post was all empty promises... saying the phone is done and i must pay the access fee, so i phoned amd they said once i inspected the phone i can pay the access fee... now being 9 months after the last time i had any feedback or connection with you, i must run around and ****ing waste money driving after my phone....

I logged the repair at Vodacom in Jeffreys Bay. They told me the repair centre is in Port Elizabeth.... that is about 78km's from here....

This afternoon i drove to be in PE and stopped to collect my phone... they then told me that the phone was sent back to Jeffreys Bay....

So i drive back to Jeffreys and they tell me the phone is still in PE... where is the phone and is it still even intact?

So what the **** is going on here?????

At this point i don't even want the ****** thing back...

Your service is utterly useless... spent all that money to pay for insurance and have a nice phone just to sit without it for 9 Months... 9 ****ing Months😡😡😡😡😡

So the next phone call i get better be someone that can give me answers regarding this...

You have till the 31st July 2024 to get my phone back to me or i will post this on every single social media platform....

The reference number for this repair is : ***7