CK
Craig K
1 reviews | Active since Dec 2012
17 Jun 2021, 11:36
USELESS ****ING SERVICE FROM VODACOM
Vodacom Home Fibre must be manned by total ****ING idiots. They cannot log faults properly. They have no abilities to solve client issues and have no capability to advance issues to backroom support. This is also an indicator of the entire structure of Vodacom, they have ****all customer service, this my second complaint about same issue and was promised a call. Thats 3 weeks ago, ****all has happened.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
17 Jun 2021, 14:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jun 2021, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team