Useless *********** Fat Cats

Worst ever! Battling to do a name change on a contract for over 2 months without avail. The one consultant is more useless than the other. Have sent the same info through to Vodacom 50 times and yet they sound like robots asking the same silly questions every single time there is any form of communication. This is so frustrating, and unbelievably unfair! Every department of Vodacom is useless. Every vodashop is useless. There is no communication between the departments. Have any of the consultant passed Grade 7?