Useless, *********** and worst service provider!!!!

Absolute worst and *********** company!!

Our company has requested a number to be transferred from a private account at Telkom Mobile to the Business contract with Vodacom. We are currently in month four with no transfer. Vodacom refuse to do the transfer, as they claim there is an outstanding invoice. The outstanding amount is for a number that does not belong to the company. We have called and mailed numerous times, but still they dont issue a credit note and threaten to cut off the other company line which is fully paid. This will have a negative effect on the business. We get daily calls from the detors department and tell them daily that we have been invoiced for a number that is not ours, but they are too useless to send the invoice to the person to whom the number actually belongs to. If we had known how USELESS AND *********** Vodacom is we would have cancelled the business and moved evetything to Telkom Mobile.

Unacceptable service from Vodacom. We are still awaiting credit notes from Vodacom and for a manager to have a look at our account and revert or call us back.