EB
Elizma B
1 reviews | Active since Jan 2018
25 Jan 2021, 16:38
Useless, *********** and uneducated
This is my 4th review for Vodacom.
After an endless battle to make these *********** and uneducated people understand that WE STILL DONT HAVE fibre, they shut down my cell phone number. Because I refuse to pay for a service I never received! So, I am now refusing to pay for my cell phone as well, until they cancel the fibre I still don't have.I have about 15 reference numbers and emails to prove it.
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Vodacom's replyOfficial
25 Jan 2021, 16:41 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jan 2021, 16:41
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team