1 reviews | Active since May 2017

15 May 2017, 20:35

Useless ***********

<p>How is it possible that #Vodacom cannot do a sim swop in 9 days time???????</p> <p>What happened to your service #Vodacom?????</p> <p>If you cannot deliver a service I am glad to move all my lines to #MTN</p> <p>After numerous calls to Vodacom Customer Care and to your Vodashop where upgrade was done, STILL NO ONE can do my sim swop. I am fed up with your **** service and will gladly move when my contract ends. I am tired of all the **** stories I have to hear everytime I phone, NOTE - Every time I phone, not Vodacom phone me bac****!!! So, who will or can give me answers????? Do you have any competent staff who can sort this issue for me, cause if this is not sorted within 48hrs, I WILL move to your opponent!!!!!!!</p>

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Replies (2)
Vodacom
Vodacom's reply16 May 2017, 06:35
Official

Thank you for making contact with us,

This response serves as confirmation that your query has been received.

Please be assured that we have tasked our team to investigate and provide feedback.

Regards

Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply03 Jun 2017, 11:14
Official

Dear Lelanie Nel,

Thank you for your patience.

Our records reflect that your query is resolved.

Regards,

UW

Best regards,